All Systems Operational
Sift Console ? Operational
Score API ? Operational
Data Ingestion ? Operational
Webhook notifications Operational
Workflows Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Event API Uptime ?
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Console Uptime
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Score API Uptime
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Events API: Time spent in processing queue
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Data Ingestion Backlog
Score API Latency (Median)
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Past Incidents
Dec 11, 2016

No incidents reported today.

Dec 10, 2016

No incidents reported.

Dec 9, 2016
Resolved - System is functioning normally.
Dec 9, 10:46 PST
Update - The event backlog is now cleared. Systems are normal. We will continue to monitor awhile longer before resolving.
Dec 9, 09:34 PST
Update - All systems are functioning normally. There remains a small backlog of events to process, which should be complete in approximately one hour.
Dec 9, 08:47 PST
Monitoring - At this time the issue with scoring services and console should be resolved for most customers.

We will continue to monitor our systems before resolving this incident.
Dec 9, 05:24 PST
Update - We have narrowed down our investigation and working on a potential fix to the outages on console and scoring services. Will post more information as it become available.
Dec 9, 05:08 PST
Update - We're still investigating the source of the outage of our scoring service and issues logging into the console.
Dec 9, 04:36 PST
Update - We are still investigating the source of the outage in our scoring services. We deeply appreciate your patience.
Dec 9, 04:17 PST
Update - We are continuing to investigate the source of the problem in our scoring services.
Dec 9, 03:49 PST
Investigating - We are investigating an outage to our scoring services.
Dec 9, 03:15 PST
Dec 8, 2016

No incidents reported.

Dec 7, 2016

No incidents reported.

Dec 6, 2016

No incidents reported.

Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016

No incidents reported.

Nov 30, 2016
Resolved - We have identified and resolved underlying issue. Score API response times are now back to normal. The event backlog is clear.
Nov 30, 11:20 PST
Investigating - We are currently experiencing intermittent problems with the Score API -- some requests to the Score API are timing out and we have a backlog of events to process, resulting in scores that may not reflect events ingested up to an hour ago. No data has been lost. We are working to resolve the issue.
Nov 30, 10:43 PST
Update - The event backlog is clear. Scores are up to date. We will continue to monitor.
Nov 30, 09:25 PST
Monitoring - Score API response times are now back to normal. The event backlog is being processed and will be complete within 10-20 minutes.
Nov 30, 09:06 PST
Investigating - We are currently experiencing problems with the Score API -- some requests to the Score API are timing out and we have a backlog of events to process, resulting in scores that may not reflect events ingested up to an hour ago. No data has been lost. We are working to resolve the issue.
Nov 30, 08:52 PST
Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.