All APIs have fully recovered and are now available. Data ingestion continued throughout, and no data has been lost. Synchronous score responses and synchronous workflow statuses may not have been returned during the outage between 9:39 and 10:59 PDT.
May 15, 11:10 PDT
Score calculation is working again and latency for the Score API and the Event API are coming back down to normal levels. We will continue to monitor.
May 15, 11:01 PDT
Score calculation is currently undergoing a major outage. As a result, synchronous scoring requests and synchronous workflow statuses from the Event API are also failing. However, we are still ingesting events and triggering workflows for non-synchronous calls. We are investigating the root cause and will continue to provide updates.
May 15, 10:37 PDT
We're still investigating the cause of latency in scores and events api.
May 15, 10:27 PDT
We're currently investigating the cause of increased latency in scores and events api. Will update as soon as more information becomes available.
May 15, 09:55 PDT